Employee Classification: Year-round/Benefited
Leadership Level: Team Leader
Reports to: Housekeeping Manager
The Housekeeping Crew Leader is responsible for successfully leading a housekeeping crew while cleaning cabins and lodges, with an emphasis on quality, accountability, efficiency and timeliness in preparing guest accommodations, according to EPC Housekeeping standards.
Essential Functions / Requirements:
Possess strong leadership capabilities, organizational skills, attention to detail and an ability to prioritize and deal with changes in assignments.
Possess physical stamina for strenuous all-day work. Must be able to bend, stoop, climb up and down stairs, kneel, vacuum, walk and scrub. Must be able to regularly lift and carry supply crates, vacuums, linens, garbage bags, and other items weighting up to 30 lbs. to counter height or above, in and out of vehicles, and up and down stairs. Must be able to get in and out of vehicles multiple times throughout the work day.
Possess excellent communication skills, including the ability to clearly and effectively speak in English in order to interact with management, staff and guests. Must be able to clearly explain directions, ask and answer questions and be able to read and write in English. Must be able to read and understand product labels, product instructions and position related procedural manuals written in English.
Supervise, encourage, motivate and hold crew members accountable for successful completion of assigned tasks, according to EPC Housekeeping standards, in order to prepare cabin and lodge accommodations in a timely manner to meet the expectations of our guests.
Lead by example and effectively hold staff accountable for their actions and work. Effectively communicate with crew regarding quality of work, and effectively explain and demonstrate the proper standards.
Complete daily tasks as assigned by Housekeeping management, adhere to Housekeeping Policies and Procedures, and consistently show respect in following Housekeeping management requests and directions.
Effectively train and manage individuals and crews in order to maintain productivity and accomplish assigned work which meets EPC Housekeeping Standards.
Must possess a valid, USA state issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles.
Support the Association safety program. Promote safe work practices and a safe environment for guests, members and staff.
Uphold the YMCA of the Rockies Mission, policies and programs.
Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions.
Promote a cooperative, positive and problem-solving atmosphere at all times.
Ability to work cooperatively with others in a diverse environment.
Must meet acceptable criminal background check standards.
Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
Other Functions / Requirements:
Learn the safe use of cleaning chemicals, and be able to use chemicals throughout the workday.
Report staff progress on a consistent basis including any staff accountability issues to Housekeeping management.
Clean guest accommodations to meet EPC Housekeeping Standards.
Remove used linens from beds and gather used towels for transport to the Laundry.
Keep linen closets clean and orderly.
Keep vehicles clean and orderly.
Fold sheets and towels in the Industrial Laundry when needed.
All other duties as assigned.
Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.
This is a full time (40 hours/week), paying $14/hr., year round position with full benefits including health/dental/life insurance, vacation/PTO, participation in the YMCA retirement plan, complimentary discounted nights at both Estes Park Center and Snow Mountain Ranch, and a YMCA of the Rockies family membership. Year round employees also have access to other employee perks including free skiing /mountain biking/golfing (dependent on season and resort) Winter Park Resort, Granby Ranch, Copper Mountain, Steamboat, and other clubs/resorts.
In accordance with our healthy spirit/mind/body mission and federal law, we have a zero tolerance policy for alcohol or drugs on property; in addition, no drug use is tolerated (including marijuana) during your employment with us whether on- or off-duty. If you want to use marijuana, don't apply to work for us.
Please fill out the application online at https://apply.coolworks.com/ymcarockies/. You can attach a resume and cover letter to your application. (Attachments must be under 2MB.)
Please call our HR office at 970-586-3341 x1032, or email email@example.com
ABOUT THE Y
The YMCA of the Rockies operates two year round family resorts and conference centers on each side of Rocky Mountain National Park: Estes Park Center located in Estes Park, CO; Snow Mountain Ranch located in Winter Park, CO; and Camp Chief Ouray, a summer resident camp for kids located on the Snow Mountain Ranch property. We hire year round staff, plus hundreds of seasonal staff and college interns every year that want to experience the mountains and support our healthy spirit, mind, and body mission. Join us!