YMCA of the Rockies Logo Estes Park Center | Snow Mountain Ranch

Conference Services - SMR

Center Services Manager

Position Summary

The Center Services Manager is responsible for supervising the general cleanliness of all public spaces, restrooms and meeting facilities including, but not limited to, the Administration Building, and the guest service office. This position is also responsible for all conference set-ups (chairs, tables, audio visual equipment, delivering refreshment orders, etc.) and implements all requests from the Conference Director for any special or additional requirements needed by the conference department.


Essential Functions / Requirements:

  1. Hands-on experience in event set-ups, audio visual equipment operation.
  2. Ability to lead and train new employees, as well as plan and prioritize daily workloads.
  3. Possess basic computer skills and ability to learn property management software.
  4. Possess physical stamina for strenuous all-day work and ability to bend, stoop, kneel, vacuum, walk and scrub using soap and other cleaning chemicals.
  5. Demonstrate the ability to fluently read, write and speak English.
  6. Maintain the cleanliness of all public spaces, restrooms, meeting rooms and gathering areas & Lobbies.
  7. Set-up all guest meeting spaces in a timely manner and ensure guest needs are met.
  8. Responsible for appropriately using, cleaning and maintaining all department equipment, chemicals and vehicles. Promptly report maintenance concerns and have vehicles and equipment serviced regularly.
  9. Ability to get in and out of vehicles up to 100 times a day.
  10. Ability to independently lift and carry supplies and other equipment weighting up to 75 lbs. to counter height, in and out of vehicles, and up and down stairs.
  11. Must possess a valid, USA state issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles.
  12. Possess excellent guest service skills; for example, friendly, personable, helpful, patient, and professional.
  13. Must meet acceptable criminal background check standards.
  14. This position is also responsible for snow removal from entrances to all meeting rooms, lodges and other areas as necessary.


Other Functions / Requirements:

  1. Keep supply and equipment closets and storage rooms clean and organized.
  2. Complete guest deliveries.
  3. Remove snow and ice from meeting room and lodge entrances.
  4. Black Pants (Not Jeans), Comfortable Work Shoes/Boots, Black Belt required
  5. Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions.
  6. Promote a cooperative, positive and problem-solving atmosphere at all times.
  7. Ability to work with others in a diverse and friendly environment.
  8. All other duties as assigned.
  9. Support the Association safety program. Promote safe work practices and a safe environment for guests, members and staff.


Employees are held accountable for all duties of this job.

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.



We have a zero tolerance policy for alcohol or drugs on property; in addition, no drug use is tolerated (including marijuana) during your employment with us whether on- or off-duty. If you want to use marijuana, don't apply to work for us.



This is a full time, year round, hourly position with full benefits including health/dental/life insurance, vacation/PTO, participation in the YMCA retirement plan, complimentary discounted nights at both Estes Park Center and Snow Mountain Ranch, and a YMCA of the Rockies family membership. Year round employees also have access to other employee perks including free skiing/snowboarding/mountain biking/golfing (dependent on season and resort) at Winter Park Resort, Granby Ranch, Copper Mountain, and Steamboat.



Please fill out the application online at https://apply.coolworks.com/ymcarockies/. You can attach a resume and cover letter to your application. (Attachments must be under 2MB.)



Please call our HR office at 970-887-2152 ext. 4013, or email hrofficesmr@ymcarockies.org.


The YMCA of the Rockies operates two year round destination family resorts on each side of Rocky Mountain National Park: Estes Park Center located in Estes Park, CO; Snow Mountain Ranch located in Winter Park, CO; and Camp Chief Ouray, a summer resident camp for kids located on the Snow Mountain Ranch property. We hire year round staff, plus hundreds of seasonal staff and college interns every year that want to experience the mountains and support our healthy spirit, mind, and body mission. Join us!