Administration

Facility Rentals Admin Support

JOB STATEMENT/PURPOSE:

This position will primarily be responsible for supporting the Facility Sales Department. This will also involve interacting and working in a collaborative team with other departments, primarily Facility Maintenance and Accounting. Additional support will be provided to the Development and Cultural Tourism Marketing Departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsible for the administrative support of facility rentals and promotion, customer service and vendor liaison.
Assist in the creation of social media content for distribution through various social media platforms, including the website.
Assisting in the completion of required paperwork including filing, initiating paperwork, assisting in the creation of files.
Research projects as directed.

ESSENTIAL SKILLS:

1-3 years relevant experience in customer service, facility sales, event planning, business development, , marketing, advertising, communications, social media promotion.
High School Diploma required.
Additional courses or training in customer service, marketing, tourism, facility sales and event planning a plus.
Demonstrated proficiency in Microsoft Office Suite. Proficiency in Quickbook, Adobe Acrobat a plus.

Knowledge:

Knowledge of Alaskan Native culture, customs and languages preferred.
Knowledge of the event planning and tourism business in Alaska, including large and small tour operators, industry organizations, and influential publications a plus.
Have basic understanding of ANHC’s mission, direction, and history or be willing to receive training.

Skills:

Demonstrated ability to work a collaborative cross-department team environment.
Able to communicate successfully with other staff.
Outgoing and positive professional verbal communication skills.
Professional written communication skills, including proper grammar usage, vocabulary, and spelling.
Demonstrated ability to work well with people in a professional manner.
Demonstrated ability to understand and execute oral and written instructions.
Customer Service – Manages difficult situations; solicits feedback to improve service; responds to request for service and assistance; meets commitments in a timely manner.
Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideals.
Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

OTHER RESPONSIBILITIES:

Additional duties as assigned based on needs of the business.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

Weather:

Indoors: Primarily in an environmentally controlled office, on or off-site;

Noise level:

Quiet to moderate

Physical requirements:

Employee is required to lift and/or move up to 25 lbs.
Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.

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