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Cultural Tourism
Event Support Part-time
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JOB TITLE: Event Support – Part Time
DEPARTMENT: Social Enterprise
REPORT TO: Events Manager
DATE REVISED: November 1, 2022
CLASSIFICATION: Part-Time, Non-Exempt; hourly
JOB STATEMENT/PURPOSE:
Under the supervision of the Events Manager provides logistical support for the facility rental and events team to include interdepartmental support services, event set-up and take-down, vendor coordination, additional equipment, audio/visual needs and serves as a main point of contact onsite. Ensures that facility rentals provide excellent customer service and execution of facility rentals and events.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides general support and event coordination to the facility rentals team.
- Provides logistic support including set-up and take-down for facility rentals and events.
- Serves as main point of contact onsite for events to ensure a smooth-running experience and positive attendee experience while troubleshooting problems or issues that may arise.
- Supports events on the day of, including event set-up, communication with staff, organizing vendors, and managing load-out.
- Provides set-up and support of complex equipment such as audio/visual equipment, DVD, Bluetooth, lighting, and various theatre equipment.
- Aids the facility rentals team in storage, cleanliness and care all linens, tables, chairs, and equipment.
- Support internal event planning for various departments as needed.
- Ensure compliance with all health and safety obligations for events.
- Additional duties as assigned based on needs of the business.
ESSENTIAL SKILLS:
- Demonstrated experience and knowledge working in the special events industry and related services (corporate events, weddings, meetings, parties).
- Strong written, verbal, and interpersonal communication skills in a professional environment.
- Demonstrated ability to understand and execute oral and written instructions.
- Demonstrated ability to work independently and in a team environment.
- Excellent organizational and time management skills.
- Ability to manage multiple projects independently.
- Excellent problem-solving and critical thinking skills.
- Ability to multi-task and prioritize projects and adapt to high pressure situations.
- Must be flexible and able to work evenings and weekends.
- Demonstrated ability to work well with vendors and clients in a professional manner.
- Ability to learn and utilize internal event management software.
- Provide excellent customer service to both internal and external stakeholders.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Weather:
- Indoors: Primarily in an environmentally controlled office; requires most or all work to be done inside.
Noise level:
Physical requirements:
Must be able to lift and/or move up to 50 lbs.
- Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
MINIMUM QUALIFICATIONS
- High School diploma or equivalent.
- Must be at least 18 years of age.
PREFERRED QUALIFICATIONS
- 1 year of professional event coordination experience.
- Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native/American Indian community.
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