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Cultural Tourism
Summer Intern (DEED) *Must be a high school student*
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JOB STATEMENT/PURPOSE:
Under the direction of the Cultural Programs Managers, Coordinator, and program staff the intern position provides a variety of support functions for summer programming and activities for visitors of all ages during the summer season. Interns are placed in a variety of different positions across the organization including; Admissions, Tours, Cultural Education, the Ch’k’iqadi Gallery, Café Di’eschin, and Facility and Event Rentals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Social Enterprise:
- Greets guests upon arrival and informs guests about cultural programming.
- Provides a high level of customer service, answers general questions and directs traffic.
- Helps ensure that each coach driver turns in a voucher for their passengers.
- Maintains office manual which includes tasks, responsibilities and objectives for ticketing and admissions staff.
- Supports end of day reconciliation and close for admissions.
- Supports retail sales in the Ch’k’iqadi Gallery.
- Supports Facility and Event rentals when needed.
Cultural Tourism:
- Greeting and welcoming guests to the tour.
- Provides clear and concise information to guests regarding Alaska Native traditions and history of the major regions and village sites.
- Ensuring guests are comfortable and safe.
- Ability to appropriately answer sensitive and inappropriate questions regarding Alaska Native history and culture and educate guests as necessary.
- Will monitor groups and ensure they don’t walk off or damage property.
Cultural Education:
- Helps facilitate educational opportunities that teach guests about traditional Alaska Native subsistence, art, plants, hunting, dancing, storytelling, games, etc.
- Provide map introductions.
- Participate in dance performances and/or games demonstrations.
- Additional duties as assigned based on the needs of the business.
ESSENTIAL SKILLS:
- Individual will need good communication skills both verbal and written.
- Strong customer service, critical thinking and problem-solving skills.
- Strong interpersonal skills with the ability to take initiative, multi-task, be a team-player, be flexible, adapt to shifting priorities, and prioritizing work.
- Individual must have the ability to work independently, multi-task and have the ability to use good judgment.
- Have a strong understanding of the culture they represent to ensure they are representing the culture accurately.
- Understand ANHC’s mission, direction, and history or be willing to receive training.
- Be willing to learn, work and be always enthusiastic and helpful.
- Have good attendance, be punctual and dependable.
- High standards of honesty, integrity, and responsibility
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Weather:
- Indoors: Primarily in an environmentally controlled office;
- Outdoors: Ability to work outside in all weather conditions typical for Anchorage Alaska Summers.
Noise level:
Physical requirements:
- Employees are required to lift and/or move up to 50 lbs.
- Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
INTERN MINIMUM QUALIFICATIONS:
- Passion for ANHC’s mission and values and a desire to learn more about Alaska Native Culture and history.
- Must be currently enrolled as a high school student.
REQUIREMENTS (to be included as a part of the application packet):
1. Resume
2. Personal biography which includes information about: you, parents, grandparents, village(s) your family is from, town you were raised in, cultural affiliation, hobbies, and school. (200 words or less)
3. One letters of recommendation
4. (Optional) Copy or photo of Tribal ID Card or Certificate of Indian Blood (CIB)
5. Photo of yourself
Please email your application packet to Michelle Trefon at mtrefon@alaskanative.net.
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