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Cultural Programs Manager
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Under the direction of the Director of Cultural Programs the Cultural Programs Manager leads cultural programs including ANHC’s Internship Program. This position also oversees and organizes private tours, school visits, Shavila’s and ANHC dance performances and serves as a lead culture bearer for ANHC and a subject matter expert in Alaska Native History and Culture. This role works in partnership with the Events team to support cultural tourism programs including relationships with tour operators and mentors and trains ANHC staff and interns.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Oversees the ANHC internship program and summer and winter interns.
- Designs and implements intern orientation, curriculum, scheduling, and training.
- Responsible for participating in the cultivation, development, and maintenance of community relationships with partners, tour operators, and clients to promote and recruit for the internship program.
- Works in partnership with the Director of Operations to design, develop, conduct, and facilitate culturally relevant training for staff and interns.
- Designing programming and personnel schedules and maintains adequate staffing for the summer season.
- Will partner with program staff in supporting the delivery of the ANHC cultural experience for visitors.
- Organizes and coordinates cultural programming including dance, drumming and other cultural classes and presentations in partnership with other culture bearers for private tours, school visits and special events.
- Manages and tracks project related data and meets reporting requirements including organizing program board report.
- Works with the Events Manager and Finance Department to ensure the workflow for scheduling and invoicing for private tours and school visits is successful. Makes suggestions for improvement and effectiveness.
- Additional duties as assigned based on needs of the business.
- Excellent written and oral communication skills including professional written communication skills, proper grammar usage, vocabulary, and spelling.
- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
- Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
- Demonstrated ability to work as a part of and to lead a team.
- Demonstrated ability to understand and execute oral and written instructions.
- Demonstrated computer proficiency, including Microsoft Office Suite, on-line applications, and events software.
- Able to successfully communicate across departments and identify opportunities to co-design workflows.
- Outgoing and positive go-getter attitude.
- Demonstrated ability to work well with people of diverse backgrounds in a professional manner.
- Provides excellent customer service even when under pressure.
- Manages difficult situations; solicits feedback to improve service; responds to requests for service and assistance including client grievance and meets commitments in a timely manner.
- Is dedicated to finding solutions and focuses on solving conflict, not blaming, maintains confidentiality, listens to others without interrupting, is emotionally intelligent and remains open to others ideals.
ANHC Core Competencies: Commitment to Excellence, Values, Communication, Cultural Competence.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
- Indoors: Primarily in an environmentally controlled office.
- Employee is required to lift and/or move up to 50 lbs.
- Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
- Bachelor’s Degree in education or related field, Relevant experience may be substituted for education requirement.
- 5 years relevant experience in education, grant management or a related field.
- 3 years of supervisory experience.
- Knowledge of Alaska, Alaska’s history, and Alaskan Native culture, customs and languages.
- 5+ years relevant experience education, grant management or a related field.
ACCEPTANCE and ACKNOWLEDGEMENT
I agree that ANHC retains the right to change this job description at any time and will provide me with written revisions and addendum prior to the installation of the new policies or requirements.
I will also be provided a copy of a Company Policy Manual, detailing other requirements and responsibilities, in addition to those stated in this document. I also understand that, although there are areas, which can be delegated to other members of staff, I am fully accountable for assuring that these areas are carried out on a daily or weekly basis. The functional role of this job description cannot be delegated to another member of the team.
Therefore, the undersigned are in common agreement on the functional role of this job description, as outlined in this document. It is understood and agreed that this Position Description is intended to serve as a listing of the requirements for this position, the authority for action that the individual occupying the position has and the responsibilities and duties to be performed. This document is not intended as a contract for employment, nor does it guarantee employment for any period of time. Employment is “At Will” and employment may be mutually terminated at any time.
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