Customer Services

Usher

Job Category: Part time seasonal

Reports to: Usher Lead and/or Customer Service Manager

Rate: $13.69 Hourly

General Description:

This is a meet, greet, and seat position that must always be done with a smile and a positive attitude.

Essential Duties & Responsibilities:

Knowledge, Skills, & Abilities:

Hospitable and friendly people skills, good communication skills, able to frequently walk up and down stairs, able to stand for long periods of time, indoors or out of doors, punctuality, dependability and a neat appearance.  Prior knowledge of horse racing is not required to obtain this position, but an employee will be expected to put forth the effort to learn once employment has been accepted.

Special Requirements:

Work Environment, Communication & Physical Abilities:

Fast paced work environment with emphasis on customer service. Be prepared for weather conditions and providing excellent customer service for long hours. Communicate with leads, staff, and guests with courtesy and respect. Always be sure to help guests to the best of your ability. Physical abilities are, but not limited to: