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Taquan Air - Ketchikan

Freight Manager

Job Description

Title:                Dock and Freight Manager

Department:     Dock and Freight

Reports to:        Director of Operations

Job Summary

The Freight Manager is responsible for overseeing all aspects of the freight department including all incoming/outgoing mail/freight, insures the safekeeping, security and timely delivery of all US Mail, UPS, freight and baggage.  Supervising freight/dock personnel, maintaining communication with dispatch and outlying stations, and ensuring the safety of passengers, employees and equipment as it relates to dock operations.

Summary of Essential Job Functions

  • Oversee all freight/dock operations
  • Develop budget and plans for departmental payroll and equipment
  • Hire seasonal and full time staff, develop work schedules.
  • Train all staff in company policies and procedures for all freight/dock operations
  • Responsible for company handling of USPS mail and UPS contracts.
  • Maintain constant and professional communication with dispatch, pilots and outlying stations
  • Represent company with all customers as it relates to freight and dealing with customer issues and complaints including all UPS delivery and communications.
  • Look for opportunities to increase freight business and efficiency.
  • Work around aircraft, sometimes in inclement weather.
  • Loading and unloading trucks and aircraft.
  • Driving company vehicles
  • Fueling aircraft
  • Ability to follow instructions and provide leadership
  • Other related duties as assigned.

Minimum Requirements

  • High school diploma or equivalent
  • Previous airline experience preferred
  • Previous management or Logistics experience preferred
  • Must have strong risk management orientation
  • Excellent time management and organizational skills
  • Valid Alaska driverís License and good driving record
  • Speak fluent English
  • Applicant must possess excellent customer service skills to effectively deal with the travelling public
  • Safety conscious
  • Strong computer skills with knowledge of MS Office suite including Word, Excel and email with strong typing skills.
  • Must maintain a professional appearance at all times
  • Must be able to pass USPS background check. 

Physical Abilities Required

  • Ability to lift and move heavy items


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Employees are subject to random drug tests.

Spirit of Alaska Tours