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Taquan Air - Ketchikan

Bear Guide

Job Summary

As a naturalist bear guide, it is your utmost responsibility to ensure quality customer service is paramount.  This responsibility includes diligently maintaining the vehicle driven each day and providing each participant with a quality nature/wildlife experience. In addition to company product knowledge, this position also requires the knowledge and adherence to company safety procedures and requirements. 

Summary of Essential Job Functions

  • Establish warm and friendly relationship with each participant group upon their arrival and departure
  • Assist passengers on and off aircraft and while they are walking on ramps, docks, or trail
  • Monitor and control assigned passenger groups for the duration of their tour while searching for wildlife
  • Provide safety briefing to assigned passenger groups regarding tour guidelines and safety
  • Drive passengers to and from the trailhead at remote location(s), never exceeding 25 mph
  • Provide narration in regards to flora, fauna, and associated wildlife while leading them down trails
  • Remain in continuous radio contact with dispatch
  • Collect trash and maintain cleanliness on trail and in each vehicle
  • Communicate to dispatch and participants any delays or weather challenges
  • Work closely with dispatch to coordinate ship counts and schedule variations throughout the day
  • Maintain detailed and accurate daily guide reports as well as trip sheets on vehicle
  • Monitor tour quality and report needs for improvement to supervisor

Hourly Wage Requirements

  • Fueling and maintaining vehicles or trail maintenance such as clearing brush or collecting trash
  • Time spent in the field, in excess of an hour from the tour beginning or ending
  • Time spent reporting an incident or filling out appropriate paperwork
  • Scouting abnormal bear activity or alternative locations that improve the opportunity for bear viewing
  • Time spent on the premise or in field waiting for weather to improve or cancel tour operations

Minimum Requirements

  • High School Diploma or equivalent
  • Experience in tourism and guiding small to larger groups on nature/wildlife tours
  • Minimum age required for insurance is 21 years
  • Valid drivers license (preferably issued by the State of Alaska) and a clean driving record
  • Previous or current CPR and First Aid Certification
  • Must complete company training and AK Host training program
  • Must maintain professional appearance at all times and follow the company uniform policy
  • Ability to communicate and work as an effective team member

Physical Abilities Required

  • This position may require walking or standing for extended periods of times
  • Able to work long hours and irregular shifts in multi task environment
  • Able to lift and move up to 50 pounds

Spirit of Alaska Tours