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Operations

Information Specialist

 

Position:

Information Specialist

Location:

Gardiner, Montana

Reports To:

Contact Center Management

Status:

Part Time / On Call / Temporary 


Summary Description:
 

Yellowstone Forever is the official nonprofit partner of Yellowstone National Park. We partner with Yellowstone National Park to create opportunities for all people to experience, enhance, and preserve Yellowstone forever. Our combined operations include 11 educational Park Stores with gross sales of over $5.1 million; the Yellowstone Forever Institute, which offers more than 600 in-depth programs each year; a supporter program of over 50,000 Yellowstone enthusiasts raising funds to support critical park priority projects; and an online community of over 300,000 worldwide. Yellowstone Forever has provided over $100 million of cash support and over $55 million of in-kind support since 1933. Our mission of engagement and support through education and fundraising for the park will ensure Yellowstone remains for generations to come. 

 

The Information Specialist plays a critical role in Yellowstone Forever’s operations, and is responsible for answering incoming calls in a timely and courteous manner. Information Specialists are often the first point of contact for Yellowstone Forever supporters, program participants, customers and visitors. This position also provides processing support for Yellowstone Forever’s course registration, supporter information, and education retail sales.  Success in this position requires excellent interpersonal and organizational skills as well as an in-depth knowledge of Yellowstone National Park.


Primary Responsibilities:
 

Basic Qualifications: 
 

Preferred Qualifications: 

Compensation

 

This is a part time, temporary position based in Gardiner, Montana. This is a non-exempt position, with overtime paid for hours in excess of 40 hours per week. Hourly wage is based upon experience.  Yellowstone Forever employees receive a 30% discount on most Park Stores products and a free Yellowstone Forever Institute Field Seminar each year.  Discounts on other courses and products are also offered.  Benefits of this position include knowing that your efforts directly benefit Yellowstone National Park and having the opportunity to work in one of the world’s premiere wilderness areas.

 

Yellowstone Forever is an equal opportunity employer. It is our policy to comply with all applicable local, state and federal laws prohibiting discrimination based on race, color, national origin, age, physical or mental disability, marital status, religion, creed, sex, sexual orientation, genetic information, veteran status, political beliefs, or any other characteristic protected by applicable federal, state or local law.